We always have someone on hand to answer your questions: 24 hours a day, 7 days a week. We believe in the timeliness of customer service, and will do everything possible to satisfy our customers. If you have any problems, comments, or suggestions, please contact our customer service representatives.


   E-mail: [email protected]

                  If you need help with our products, please drop us a message using below form. We guarantee that we will get back to you within 48 hours.


 China Sales Office:

               802, Building 37, Xiangnan San Qu, Minzhi Rd. Longhua, Bao’an District Shenzhen City 518131 P.R. China

               Tel: + (86) 13728823411


Live Chat

                   Skype: eobdtool02

                   Available 24-7, chat online with one of our sales representatives.


    Special Contact List

                  VIP Sign Up Inquiries: [email protected]

6 thoughts on “Contact Us

    • Emily Luo says:

      Hi friend,
      Pls check the payment system again.
      Or contact our sales via WhatsApp:+8613728823411 or Skype:eobdtool02 to purchase offline, just told us which shipment & payment you wanna choose, they will send you proforma invoice. You can pay it offline.
      Any question just let me know freely.
      Best Regards
      Piwis-tester-2.com Team

  1. Enea Tuzi says:

    Hi,
    This Piwis 2 is true Samtec hardware ? Not FTDI one? Can I upgrade it?
    Does it work with PIWIS II v 18.1
    Thank you.
    Best Regards

    • Emily Luo says:

      Hi friend,
      Our Piwis 2 is the Samtec Hardware, not J2534 hardware as well as not FTDI Hardware. It do not need upgrade, work with the V18.150.500 Piwis 2 software for Porsche diagnostic & programming.
      Any question just let me know freely.
      Best Regards
      Piwis-tester-2.com

  2. Raul Santiago says:

    I ordered a PIWIS 2 two days ago (Feb 19). With the CoronaVirus concern, are you able to promptly ship orders? Any delays in you shipping? if so, how long?

    Having ordered on Feb 19, when can I expect my order to arrive to US?

    • Emily Luo says:

      Hello friend, your tracking number: 1637683784
      affected by Coronavirus, the delivery time estimate 3-9 working days to arrive,

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